Privacy Policy for Hexa

Last Updated: April 27, 2025

Welcome to the Privacy Policy for Hexa ("the Bot"), a Discord bot developed and operated by Hexacord ("we," "us," or "our"). This policy explains how we collect, use, and protect the information we receive when you interact with the Bot. We are committed to respecting your privacy and ensuring transparency in our data practices.

1. Information We Collect

The Bot collects the following limited information to ensure proper functionality of its features:

  • User IDs: Unique identifiers for Discord users who interact with the Bot.
  • Guild IDs: Unique identifiers for Discord servers (guilds) where the Bot is active.

We do not collect or store any sensitive personal information, such as names, email addresses, passwords, or other personally identifiable data, unless explicitly required for specific Bot features and with your consent.

2. How We Use Your Information

The information we collect is used solely to:

  • Enable the Bot's features and functionalities, such as managing commands, moderating servers, or providing custom responses.
  • Ensure the Bot operates correctly within Discord servers and for specific users.
  • Troubleshoot issues and improve the Bot's performance.

We do not use your information for marketing, advertising, or any purposes unrelated to the Bot's operation.

3. Data Storage and Security

We store User IDs and Guild IDs securely using industry-standard practices to prevent unauthorized access, use, or disclosure. Data is retained only for as long as necessary to provide the Bot's services or as required by applicable law. If the Bot is removed from a server or you request deletion, associated data may be deleted, subject to technical limitations.

4. Sharing Your Information

We do not share, sell, or disclose your User IDs or Guild IDs to third parties, except:

  • As required to comply with applicable laws, regulations, or legal processes.
  • With Discord, Inc., as part of the Bot's integration with the Discord platform, subject to Discord's own Privacy Policy.

5. Payments

If the Bot offers premium features or services requiring payment, all transactions are processed securely through third-party payment providers, such as PayPal or Mercado Pago. We do not collect or store any payment information, such as credit card details or billing addresses. For details on how your payment information is handled, please review the privacy policies of PayPal or Mercado Pago.

6. Your Rights and Choices

You can manage the Bot's access to your data by:

  • Removing the Bot from your Discord server.
  • Contacting us at rdaphq@gmail.com to request information about or deletion of your data, subject to technical limitations.

Please note that some data may be retained as required by law or for legitimate operational purposes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted here with a revised "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the Bot's data practices, please contact us at rdaphq@gmail.com